User Name Help

Your User Name is the nickname that you selected when you created your online account. If you created your online account prior to August 1, 2006, your User Name will be your Residence Club owner number.

If you have forgotten your username, you may Retrieve Your User Name online. Please go to the member login page and click on the "Forgot Your User Name" link.

After you login, you may update your User Name in the “Edit My information” section.

Here are the requirements for a username:

1.  Must be at least 6 characters and no more than 50 characters
2.  Can contain any combination of numbers, letters and special characters (except back slash)
3.  Does not have to contain at least one number or character
4.  Is not case sensitive